Nicview is a closed-circuit camera system designed exclusively for use in neonatal intensive care units (NICUs). Our secure platform provides 24/7 live video streaming that enables parents to virtually visit their babies when physical presence is not possible.
Our Story
Nicview was founded in 2013 by a team of parents who understood first-hand the need for remote access solutions in the NICU after experiencing extended stays with their infants. The company was built with the mission to leverage technology to improve family-centered care and forge connections between vulnerable newborns and their loved ones.
After extensive research and development, Nicview successfully launched its first NICU-optimized camera system in 2015. The solution was quickly adopted by hospitals across the country and positively impacted thousands of families. Over the years, continuous feedback and innovation have shaped Nicview into the industry-leading platform it is today.
Our Vision
Nicview aims to build bridges of trust between families and hospitals through secure virtual visitation. Our core belief is that real-time insights and visibility provided by our cameras can transform the NICU experience to be more inclusive of parents as key stakeholders. We envision the technology playing a significant role in advancing family-integrated care models for improved health outcomes.
Our Technology
Our platform uses robust hospital-grade hardware purpose-built for the sensitive NICU environment. Core innovations include:
- Enhanced low-light cameras with intelligent motion tracking.
- Flexible mounts and cable systems optimized for isolettes.
- HIPAA-compliant encryption and access controls.
- Redundant networks to maximize uptime.
On the software side, our user-friendly portal and mobile apps securely deliver real-time video with low latency using a cloud-based infrastructure. Reliability, quality and accessibility drive our technology.
Our Customers
We are trusted by over 500 leading hospitals across North America, including 18 of the top 20 children’s hospitals as rated by US News & World Report. Our cameras currently serve thousands of families in the NICU by facilitating priceless virtual connections.
Our Support
Round-the-clock customer support and comprehensive training resources backed by a dedicated in-house team demonstrate our commitment to enabling seamless access. We consider it a privilege to support families during such a critical time.
At Nicview, we are united by a higher purpose – to compassionately serve vulnerable infants and parents when they need it the most. Our story is just beginning as we continue to pursue our mission.